Terms of Service

By engaging Luday AB ("Luday", "we", "us") for services, accessing our website, or submitting an enquiry, you ("Client", "you") agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services or website.

These Terms apply to all visitors, clients, and others who access or use our services.

Luday provides technology consultancy and development services including, but not limited to:

• Artificial Intelligence and Machine Learning solutions
• DevOps, cloud infrastructure, and CI/CD engineering
• Data engineering, analytics, and business intelligence
• SaaS product development and architecture
• Technical advisory and project leadership

The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate Statement of Work (SOW) or service agreement signed between Luday and the Client.

Proposals issued by Luday are valid for 30 days from the date of issue unless otherwise stated in writing. A proposal does not constitute a binding agreement until both parties have signed a formal engagement agreement or Statement of Work.

Any changes to an agreed scope of work must be requested in writing and are subject to a revised timeline and fee adjustment agreed by both parties.

To enable Luday to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information required for the delivery of services
• Grant Luday reasonable access to systems, personnel, and documentation as required
• Review deliverables and provide feedback within agreed timelines
• Ensure any third-party materials you provide do not infringe upon intellectual property rights
• Comply with all applicable laws in connection with your use of our services

Luday shall not be held liable for delays or deficiencies in delivery caused by the Client's failure to meet these responsibilities.

5.1 Client Materials. All intellectual property owned by the Client prior to or independent of the engagement remains the Client's property. Luday acquires no rights to such materials.

5.2 Deliverables. Upon receipt of full payment, Luday assigns to the Client all intellectual property rights in custom deliverables created specifically for the Client under a signed agreement, unless otherwise agreed in writing.

5.3 Luday IP. Luday retains ownership of all pre-existing tools, frameworks, methodologies, proprietary code libraries, and general know-how used in delivery. Where third-party open-source components are incorporated, they remain subject to their respective licences.

5.4 Portfolio. Unless explicitly restricted in writing, Luday reserves the right to reference the Client's name and describe the general nature of the engagement in its portfolio and marketing materials.

Fees are set out in the applicable Statement of Work or engagement agreement. Unless otherwise agreed in writing:

• Invoices are due within 30 days of issuance
• Late payments are subject to interest under the Swedish Interest Act (räntelagen)
• Luday reserves the right to suspend work on accounts with outstanding invoices exceeding 14 days past due
• All fees are exclusive of VAT unless otherwise stated; applicable Swedish VAT will be added where required

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the engagement ("Confidential Information") and not to disclose it to third parties without prior written consent. This obligation does not apply to information that:

• Is or becomes publicly available through no fault of the receiving party
• Was already known to the receiving party prior to disclosure
• Is required to be disclosed by applicable law or regulatory authority

The confidentiality obligation survives termination of the engagement for a period of three (3) years.

To the maximum extent permitted by applicable law:

• Luday's total liability arising out of or related to a specific engagement shall not exceed the total fees paid by the Client for that engagement in the three (3) months preceding the event giving rise to the liability claim
• Luday shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of data, or business interruption, even if Luday has been advised of the possibility of such damages

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable Swedish law.

Either party may terminate an engagement by providing written notice as specified in the applicable Statement of Work. In the absence of a specified notice period, 30 days' written notice is required.

Upon termination:

• The Client shall pay for all work completed up to the effective termination date
• Luday shall deliver all completed work product upon receipt of outstanding payment
• Confidentiality obligations and any other provisions intended to survive termination shall remain in force

These Terms of Service and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.

The parties shall first attempt to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved amicably within 30 days, it shall be submitted to the District Court of Gothenburg (Göteborgs tingsrätt) as the court of first instance, unless both parties agree in writing to an alternative dispute resolution method.

Luday reserves the right to update these Terms of Service at any time. Changes take effect upon publication on our website. The "last updated" date at the top of this page will reflect the most recent revision.

For existing clients, we will provide notice of material changes by email where we hold your contact information. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

If you have any questions about these Terms of Service or wish to discuss an engagement, please contact us: